Automation Assign Person based on dropdown column


I am looking to set up a board that would act like a ticketing system for our order fulfilment team. To do this I want a form where the user will select a location from a dropdown, then I want to automate the person assigned based on that choice in the dropdown. For example, some selects option A on the dropdown which Person 1 is responsible for so it would assign it to them on creation.

Any idea on how to do this?


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Looking to automate the same scenario ! Kindly let me know if you have already found a solution.

Yes! This would make assigning tasks soooo much easier!

Hey @andyoungy, @Aneesh, and @PeteA, thanks for posting! At the moment the only automation supported with a dropdown trigger is this one, which will not assign a person:


You could combine this automation with one triggered by a status to assign someone:


Alternatively, you could change the dropdown column to a status column, if the user only has to select one location in your form, and then you could only use this second automation. What do you think? Would that be a good option for you?

Hi ,

Thanks for your suggestion, but it doesn’t solve the problem at hand. what I would want is, if I select a location(Status Column) in the form and based on the location selected assign a person (People column). So basically require an automation that says “When status is something assign a person”.

By doing it the way you suggested, I have to manually change the status or the dropdown, to assign the person. If it said “When Dropdown is something change status” I could have combined both the automation to arrive at the solution.

This might work if the automation picks up on the dropdown being selected when the form is completed and not wait for someone to go in an manually change the dropdown once the pulse has been created. This is what I believe @Aneesh is talking about as well.

It might also work just based on status, rather than dropdown, but how many status options is the Max? I have over 40 locations the user would need to choose from!

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