It takes 15-20 seconds for us to do anything on workdocs, even just hitting enter to start a new line in a bullet list. Internet speed is 108.4 Mbps download, 11.8 Mbps upload using Chrome.
We spent a ton of time building out our system to manage status docs within Monday for our clients and it will be a significant lift to move them back out from Monday into Google Docs so I’m really hoping for a fix, but this is killing our workflow.
For reference we have text only files, no integrations into our doc or images, gifs etc.
While I don’t know if it will fix it, have you tried ensuring that chrome extensions are all turned off? Most extensions have to reprocess the page whenever there is a change. If you have many extensions, those could be slow downs in the browser.
This is because the way Docs work, pressing enter creates new structures within the page that extensions my process.
Not ideal but may help you identify if one extension is causing significant issues. Many extensions also have configuration to exclude sites, so it may be possible to turn them off on monday.com, esp. if they aren’t providing any benefit.
I’m only mentioning this because I am not experiencing anything like what you are. Everything is instant for me. Although, my internet is 900/250. The way docs works, the sending of updates to the backend should not be affecting the real-time editing that is why I’m wondering about extensions.
Guess it’s something that happens for time to time. My issue in November ended the same day or the next, and yesterday it was a bit sluggish for me as well.
One of my users is having a very similar problem. I notice a bit of slowness/delay when I work in Monday Docs but it is useable. His is easily 10-15 seconds to recognize any character input and often just doesn’t register his keystrokes. Anyone found a solution to this?
This is something my team are facing too. At worst, it has taken up to 4 minutes for a change to be saved in docs (mostly just text boxes). It would be great to get some word from Monday.com on how to reduce this.
I spoke to someone in customer service last week and was told that it is a known issue that docs start to slow down once they reach 1000 “blocks” which are just lines in the document. to know how many blocks/lines you have easily, CTRL + A to select all then see the number in parentheses next to “add new item.” My team is going to switch to quarterly notes documents for some of our clients to help with this, though that’s really really frustrating. hopefully they can solve this in the future! it also doesn’t seem to be exclusively an issue with docs that have that many blocks. it’s a problem with multiple people in at the same time too.