We love using the Emails & Activities app within Monday, but we have some security concerns with it right now. We’re hoping for a feature request to be done about it.
Filters - Right now, you can filter your emails to “item related activities” and we all have that set in our system, but if someone turns off the filters, sometimes other associates on our team can see private emails that were logged into Monday.com that they shouldn’t be seeing. This is a security concern for when private conversations are happening. It would be beneficial to have the filters setting be something that admins can turn on for everyone and then our users within the system couldn’t turn them off and see conversations they shouldn’t.
Reply All - Sometimes replying in the system doesn’t always work, it works if we send a new email, but sometimes using the reply section doesn’t and then our team thinks emails have been sent to clients when really they haven’t. That’s a huge concern too.