I am a monday.com Implementation Consultant. I currently have a client who is migrating their CRM needs from Hubspot to monday. With this in mind, I think it imperative to install the monday CRM product to their instance but am seemingly unable to install monday products to their instance as it has an older UI. They have been in monday for a while now and they lack the option to add on products in the “Billing” section of their Admin center.
Are the new monday products only available in instances with the newer UI installed? If so, what is the quickest way to install the new UI to a client’s account? If not, how would I go about installing?
Hey @gdvidela1! I’d recommend reaching out to our support team via firstname.lastname@example.org so that our product specialist team can investigate, as it seems this is account specific and we will need further details to resolve this
Hi @BiancaT. Did you team find a solution to this? I am currently on the old UI, meaning I cannot access any of the new Products features. There is no way of switching between products or adding to billing. I have created a new Monday.com account, and the option is there. Is there a way to update my Monday.com UI to the new version?