Hi,
I’ve had a search on the community but cant really find any answers that meet my needs exactly…
I need some help and advice about integrating Monday.com with a 3rd party application - specifically, a scanning and OCR application which will validate documents uploaded to Monday.com by users.
Our idea is that a project board will be setup for each user who applies for a product and as part of the application process, they will need to submit various documents such as Proof of ID etc. Once uploaded, we need Monday.com to invoke a call to another application that will launch a scanning application and then need Monday to pass the uploaded documents with its unique Identifier to this application for processing.
The 3rd party application will then take care of the document validation etc and pass back results and extracted data to Monday to import back into the project board (most likely using the earlier provided unique ID), updating any necessary fields and the application process can then continue.
Along the way, notifications and status updates will need to be sent from Monday.com to the end user to update them of the progress. These may be triggered by the external application.
An example workflow would look something like this:
Can anyone advise how this might be done?