New PROCESS Item Type

While’s board items are fantastic for managing individual tasks and projects, there’s a distinct need for a more structured, integrated, and automated approach to managing processes. I propose the addition of a new item type called “Process” that not only allows for step-by-step execution but also seamlessly integrates with external apps and automates steps where necessary.

Features of the “Process” Item Type:

  1. Integrated Step Execution: Within the process, users can define steps that trigger actions in integrated apps. For instance, a step could automatically send a Slack message, create a Google Calendar event, or initiate a Zoom call.
  2. Automations: Allow users to set up automations for steps, such as “When Step A is completed, automatically start Step B” or “If Step C is overdue by 2 days, send a reminder email.”
  3. Step-by-Step Execution: Each step can have its own set of attributes like description, assignee, due date, dependencies, and more. This goes beyond the capabilities of a standard board item by ensuring a controlled and sequential progression.
  4. Controlled Progression: Unlike standard board items, the “Process” item type ensures that steps are followed in the intended order, with the next step only starting after the previous one is completed.
  5. Visual Process Flow: A flowchart-like representation for each process, allowing users to see the entire process flow, understand dependencies, and visualize integrated app actions.
  6. Templates: Create, save, and reuse process templates, beneficial for recurring processes across projects or teams.
  7. Notifications & Reminders: Automatic notifications to assignees when their step is up next, integrated with their preferred communication tool.
  8. Seamless Integration with Existing Features: The “Process” item type should work in harmony with’s time tracking, existing automations, integrations, and other features.
  9. Reporting: Detailed insights on process completion rates, bottlenecks, and average time per step, with the ability to export data to integrated analytics tools.
  10. Collaboration: Commenting, file attachments, and collaboration tools on each step, ensuring clear communication.
  11. Access Control: Granular controls to determine who can edit, view, or execute the steps.


  • Integrated Workflow Management: Processes aren’t just confined to but can trigger actions across a suite of integrated tools, making workflows truly interconnected.
  • Enhanced Automation: Beyond the capabilities of a standard board item, the “Process” type can automate sequences of steps, ensuring smoother transitions and reduced manual intervention.
  • Clearer Process Visualization: With a visual flow and integrated actions, teams can better understand and optimize their processes.