Sub-item outlook integration

Can anyone help on this?

I want to set the outlook integration that when an email is received, add it as an update - however the email column is in a subitem.

Any suggestions?

Hello @Linley221 ,

Welcome to the monday community! :muscle:

Unfortunately the native monday outlook/gmail integrations work only on the main item level.

So it is not really possible to add the emails as updates on the subitem level.

You would have to use a platform like to achieve this.

If you need any professional assistance with that, please feel free to let me know.

Giannis ,Implementation Consultant at

1 Like

Hi there! Thanks so much for this.

Is there a specific way to use to make this happen?

Thanks again!

Hi@Linley221 ,
In Make, you can set up an Outlook integration that triggers an action when an email is received and adds it as an update, even if the email column is in a subitem.

If you are new to Make, here is our magic link to get 1 Month Pro plan free (10,000 operations):

If you need any implementation support kindly contact us

MSquare Support
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Youtube Channel

@MsquareAutomation pretty much covered it :slight_smile:

Thanks so much - are you able to help with the creation of my automation? I am just struggling to make sense of it all…

I have consulted our Make expert, and will get back to you soon! :slight_smile:

I have sent you a DM :slight_smile: