Can anyone help on this?
I want to set the outlook integration that when an email is received, add it as an update - however the email column is in a subitem.
Any suggestions?
Can anyone help on this?
I want to set the outlook integration that when an email is received, add it as an update - however the email column is in a subitem.
Any suggestions?
Hello @Linley221 ,
Welcome to the monday community!
Unfortunately the native monday outlook/gmail integrations work only on the main item level.
So it is not really possible to add the emails as updates on the subitem level.
You would have to use a platform like Make.com to achieve this.
If you need any professional assistance with that, please feel free to let me know.
Best,
Giannis ,Implementation Consultant at thespelas.com
Hi there! Thanks so much for this.
Is there a specific way to use Make.com to make this happen?
Thanks again!
Hi@Linley221 ,
In Make, you can set up an Outlook integration that triggers an action when an email is received and adds it as an update, even if the email column is in a subitem.
If you are new to Make, here is our magic link to get 1 Month Pro plan free (10,000 operations):
https://www.make.com/en/register?pc=msquare
If you need any implementation support kindly contact us
MSquare Support
Visit us here
Youtube Channel
@MsquareAutomation pretty much covered it
Thanks so much - are you able to help with the creation of my automation? I am just struggling to make sense of it all…
I have consulted our Make expert, and will get back to you soon!
I have sent you a DM