Board 1 has three columns, each connected to Board 2, which houses all contact information. The use case is to associate different types of contacts (e.g., Engineer, Sales, Operations) with a specific project on Board 1. Each contact in Board 2 is labeled by their role.
Column 1 on Board 1 is set up with a two-way connection to Board 2, and it functions correctly—when a contact is linked, the related project appears on that contact’s connected boards column in Board 2.
However, when I use Column 2 or Column 3 on Board 1 to link other contacts from Board 2, the project does not show up in those contacts’ connected boards column on Board 2.
Have you checked to make sure the ‘two way connection’ box was clicked when those connected boards were added? Also, how does the connection happen? Ie is someone manually adding each time or is it an automation that assigns the people in columns 2 & 3?
The original two-connection was between C1B1 and C1B2. I then added two columns on board one and connected with C1B2, allowing for multiple linkages. I did not create additional two-way connections to avoid multiple columns with the same information. All connections are manual.
If I understood the issue you are facing correctly, You are trying to connect three connected Columns in Board 1 with a single connected column in Board 2.
Though it makes sense not to have multiple columns. But it won’t be possible with out it. You would have to create two way connection for all three columns. Resulting in three connected columns in both the boards.
This might be the best approach according to my knowledge. Until, monday releases a new feature.
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In case you need any help setting it up let me know here and I’ll be happy to assist.
