@hobbit - I definitely agree with your frustration that our companies pay so much for Monday.com yet many basic features/fixes go unaddressed by their dev team. I’m guessing that their dev team, like many Saas companies out there, prioritize new and exciting features like the Work Canvas or AI over fixes to basic functionality like formulas in automations. The new features are what attract new customers.
There are so many fixes to basic features I want the dev team to address that many people have been asking for. But they go unaddressed because of the lack of votes or because a third-party solution has been built in the Monday marketplace. That’s additionally frustrating because you have to pay more.
Here’s just a quick list of fixes I hope they address:
- Item Description - want the ability to take live notes with full markdown formatting (without using a work doc) on an item. But “Item description” is only available on the Monday dev product or as a paid third-party app (request here)
- Long text field - 2000 character limit and no rich text abilities (request here)
- Item card doesn’t come pre-installed in the Table view (request here)
- Items - can’t be shared across multiple boards (request here)
- Email automations - can’t add attachments and no ability for rich text formatting
- Connect an item to another board automations can’t be upserted (ie. update a record if it exists and create one if it doesn’t), which creates many duplicates in your Sales CRM contacts and accounts boards. (request here)
- The “dedupe” feature doesn’t really merge two items together, it just archives one and doesn’t copy the said item’s column info into the non-archived item.
- Move updates to a different item (request here)
- Merge item card and updates into one tab (request here)
- “Group by” exists only for the Monday dev product, doesn’t exist anymore on the work management product. (article saying it’s only available on monday Dev product)